Summary
Creative operations and brand strategy professional with 6 years of experience helping startups, global organizations, and creative businesses bring ideas to life. Skilled in coordinating launches, improving workflows, and collaborating across marketing, product, customer success, and design. Fluent in English and French with experience working across U.S. and French teams.
Experience
Brand & Creative Operations Consultant
Independent, 2025-present
- Partners with creative businesses on website, SEO, and brand strategy initiatives from planning through launch.
- Creates digital resources and websites that simplify branding and marketing concepts for creative business owners.
- Collaborates closely with clients through feedback and iterative reviews to refine brand messaging and deliver cohesive projects on schedule.
Founder
Stacey Vandas photography, 2023-present
- Plan and deliver 30+ client projects annually, coordinating timelines, vendors, contracts, travel logistics, and customer communication from initial inquiry through final delivery.
- Oversee project planning, scheduling, budgeting, and vendor coordination across multiple simultaneous events.
- Build and maintain business systems for CRM, invoicing, contracts, scheduling, and project tracking.
- Maintain a five-star client experience through proactive communication, thoughtful planning, and intentional process design across every phase of the customer journey.
U.S. Marketing & Content Strategist
Jow, 2021-2023
- Supported the U.S. launch of a French startup, contributing to an expansion that attracted more than 140,000 new users in the first year through cross-functional collaboration across marketing, product, design, and leadership.
- Managed localization, operational workflows, and communication between French and U.S. teams to ensure consistent customer experiences across markets.
- Developed product communications, social media assets, and customer-facing content to support app onboarding and U.S. market growth.
- Collaborated with internal teams to monitor customer feedback, business performance, and campaign results, using insights to refine priorities and improve execution.
- Created scalable content systems and documentation that streamlined recurring marketing and communication efforts.
Marketing Operations & Customer Enablement
swivl, 2020-2021
- Supported product launches for an EdTech startup through content planning, marketing asset creation, customer communications, and cross-functional coordination.
- Developed customer education materials, help documentation, and training resources that translated complex product concepts into clear, user-centered experiences.
- Built documentation, onboarding resources, and internal processes that strengthened customer enablement and cross-functional collaboration across product, marketing, sales, customer success, and support teams.
Selected Work
A selection of recent strategy, operations, and creative projects and collaborations. Click to see the full projects.
View selected work →
Education
Master of Arts, French
Saint Louis University, 2018-2020
Bachelor of Arts, English Literature
Saint Louis University, 2012-2015
Skills & Tools
Brand Strategy · Content Strategy & Storytelling · Creative Operations · Website Strategy & Architecture · Project Coordination · Creative Production · Launch Planning · SEO · Customer Journey Mapping · Digital Marketing · Cross-functional Collaboration · Workflow Optimization · Process Documentation · Training & Enablement · French/English Localization
Adobe Creative Suite · Figma · Notion · Asana · Google Workspace · Google Ads · Meta Ads · ChatGPT/Claude
Contact
Thanks for stopping by. I’m currently exploring opportunities in brand strategy, copywriting, creative operations, and project management while continuing to take on a limited number of independent brand, website, and content strategy projects. I’m always happy to connect with thoughtful people building meaningful things. If my work resonates with you, I’d love to start a conversation.